Pricing

No. Messages are never billed, sent or received, in chats or in groups. You pay per connected account, and proxy traffic is included. How much a number can send is set by its pace, not by your bill.

A WhatsApp number that finished linking and hasn't been logged out or deleted. One waiting to be linked costs nothing. Log a number out and it stops counting; link it again and it counts from the moment it's ready.

Each band keeps its own price: $7 for your first number, $5.25 for every one after, and $4.10 from the 51st. You pay for the exact number of accounts, with no plan to jump to: 4 numbers cost $7 + 3 × $5.25 = $22.75 a month.

Every organization starts on Free, with no card: 1 number, 2,000 messages and 0.5 GB of proxy traffic a month. Messages count sent and received together, and months are calendar months in UTC. Within those limits everything works: sending, receiving, webhooks, Streams, the Inbox, groups and the MCP server. Streams allow 3 stream connections at once per organization on Free; a paid plan allows 25, or 5 per connected account, whichever is greater. When either limit is reached, your number pauses: it stays linked, new sends are refused, and it reconnects on its own when the month ends, with no new QR. Upgrade from Billing any time to lift the limits at once. A second number needs an upgrade.

No. Streams are included in every plan, with no fee per event. The Free plan allows 3 stream connections open at once. A paid plan allows 25, or 5 per connected account, whichever is greater. They are counted across all your keys and projects, and a stream connection over the limit is refused with a 429. Need more? Write to support and we raise the limit.

Your organization, never a project. Every project's accounts count together, so 200 customers with one number each cost $879.25 a month, $4.10 for every account from the 51st. GET /v1/usage/by-project gives accounts, proxy bytes and messages per project per month, so you can rebill however you like.

Monthly, from the day you upgrade. Nely Labs C.A. is the seller; payments are processed by Stripe, which sends the invoices and receipts. Connect an account mid-month and you pay only for the days left in the period, on your next invoice. Remove one and the unused days come back as a credit on that invoice. Proxy traffic is included, so nothing is billed by usage.

Every account reaches WhatsApp through our residential proxy, with its own sticky exit. It's always on, and it's included in the price: there is no per-GB charge. Fair use is 5 GB of proxy traffic per connected account a month, pooled across your organization, so 25 GB for 5 accounts. That covers about 99% of numbers: text is light, media moves more. We meter and show every byte in the dashboard.

Your bill never grows with traffic: proxy is not billed by the GB. If your organization's traffic reaches the fair use in a month, its numbers pause: they stay linked, new sends are refused, and they reconnect on their own when the month ends, with no new QR. Billing shows how much of it you've used. Need more for heavy media? Write to support. If an invoice cannot be charged, proxy traffic pauses the same way until it is paid, then resumes on its own.

The Free plan keeps 7 days of message history and a paid subscription 30 days; older messages are deleted automatically. If you need longer, the extended-retention add-on keeps 90 days for $19 a month, 180 days for $34, or 365 days for $59, on top of your subscription. Media and delivery still work the same; only the stored history is trimmed.

Yes, with the White label add-on, $100 a month on top of your subscription. Your name, logo and color are free either way; the add-on hides the "Powered by wuapi" footer on the page and the "Sent by wuapi" line in the email.

Upgrading takes a card in Stripe Checkout and bills your numbers at the prices above from that day, with proxy traffic included up to 5 GB per account a month (fair use). The Free limits lift at once, and a number paused at a limit reconnects on its own. There is no trial: Free is how you try it.

Cancel from Billing → Manage billing in the dashboard. It takes effect at the end of the current billing period, and your numbers keep working until then. After that your organization is back on Free: a number keeps running within the Free limits (2,000 messages and 0.5 GB of proxy a month), and with more than 1 connected, sends are refused until you remove the extra numbers or upgrade again. Your first payment has a 14-day money-back guarantee, and billing errors and duplicate charges are always refunded. See Refunds and cancellation.